Terma & Conditions

Terms & Conditions

 

Legal Disclaimer

 

Every reasonable care has been taken to ensure that the descriptions and colour matching are accurate.  However, all measurements quoted are approximate and the reproduction of colours is as accurate as photographic and publishing processes will allow.

 

All information including prices are correct at the time of publishing and include VAT.  It may be necessary to change prices either up or down from time to time.  Any price changes will be confirmed to you at the time of ordering.

 

Payment

 

You can pay with any major credit  or debit card including Visa, Mastercard, Delta etc. 

 

Returns

 

Returns can only be accepted within 7 days of receipt provided you notify us by telephone or email first and the item must be in the same state as it was shipped, unused, unopened and in good condition, then the full purchase price will be refunded.  If the item is returned damaged, a restocking fee or the full price of the item may be charged.  The customer is responsible for the costs of the return.

 

It is always your responsibility to check the goods on delivery.  If the goods received are damaged, then you must notify us by telephone of the damage within 24hours of accepting delivery.  We are not able to process any claim for any damaged goods after this period of time.  This condition is imposed by our couriers.

 

Privacy Policy

 

The information we ask for when processing your order i.e. name, address, email, telephone number and credit/debit card details are purely for the process of that order and no card details are retained (each separate order will require you to re-enter your details).

 

None of our customer's information is passed on to a third party.  Any information of special offers etc will only be sent to customers who have given us permission to do so.

 

Delivery

 

All goods ordered will be dispatched, stock level permitting, within 2 to 3 working days of payment received.  Goods will be sent via a third party courier to the address provided by you on your order.

 

We deliver within mainland UK, apart from the Highlands and Islands of Scotland.  Delivery charges are dependent on the product's weight, size and quantity ordered.  For delivery charges outside mainland UK please contact us via email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

If an item is out of stock we will contact you with the expected delivery date.  We will not accept responsibility for delays in delivery caused by suppliers, third paties or other factors beyond our control.